Data protection

Scope of application
This privacy policy explains the nature, scope and purpose of the collection and use of personal data on the website https://www.soulmate-partnervermittlung.com (hereinafter referred to as the ‘website’) and when using our services by Soulmate Partnervermittlung GbR (hereinafter referred to as ‘we’ or ‘us’). We are the data controller for all personal data collected on the Website, unless otherwise stated in this Privacy Policy.

Personal data
Personal data is any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Your rights
You have the right to request information about the personal data stored about you free of charge (we may charge a fee for the second request within 12 months). In addition, you have the right to have incorrect data corrected, the right to request the restriction of the processing of data that has been processed too extensively and the right to have personal data that has been processed unlawfully or stored for too long deleted (insofar as this does not conflict with any legal obligation to retain data or any other reasons in accordance with Art. 17 Para. 3 GDPR). In addition, you have the right to transfer all data you have provided to us in a common file format (right to data portability) as well as the right to object and cancellation.
Insofar as you also have a right to object to the processing of individual procedures, we will point this out in the description of the individual procedures. to exercise your rights, simply send an email to info@soulmate-partnervermittlung.com

Voluntary nature of the provision of data
The provision of your personal data on this website is generally not required by law or contract. You are not obliged to provide personal data on this website unless we indicate this in individual cases in this privacy policy. Nevertheless, the provision of the functions of this website and the fulfilment of an order require the processing of your personal data.

General information on cookies
Cookies are small text files that are stored on your device by the browser you are using when you visit our website. In this way, you can ‘recognise’ individual services of a website and ‘remember’ which settings you have made. On the one hand, this serves the user-friendliness of websites and thus the users (e.g. storage of login data). On the other hand, cookies are used to collect statistical data on website usage and to use the data obtained for analysis and advertising purposes.

Some cookies are automatically deleted from your end device as soon as you leave the website (so-called session cookies). Other cookies are stored for a specific period of time that does not exceed two years (persistent cookies). We also use so-called third-party cookies, which are managed by third parties in order to offer certain services.

You can influence the use of cookies. Most browsers have an option to restrict or completely prevent the storage of cookies. However, it should be noted that the use and in particular the ease of use are restricted without cookies.

Automatic collection of access data/server log files
We automatically collect a range of technical data, which is personal data, each time the website is accessed. These are
– The IP address of the user
– Name of the website or file accessed
– Date and time of access
– Amount of data transferred
– Notification of successful retrieval
– Browser type and version
– Operating system of the user
– End device used by the user, including MAC address
– Referrer URL (the previously visited page)

This data is not merged with other personal data that you actively provide on the website.
The server log files with the above-mentioned data are automatically deleted after 30 days. We reserve the right to store the server log files for longer if there are facts that suggest unauthorised access (such as an attempt at hacking or a so-called DOS attack).

The personal data in log files are processed on the basis of Art. 6 para. 1 lit. f GDPR. This authorisation permits the processing of personal data within the scope of the ‘legitimate interest’ of the controller, unless your fundamental rights, freedoms or interests prevail. Our legitimate interest lies in easier administration and the ability to recognise and track hacking. You can object to this data processing at any time if there are reasons relating to your particular situation that speak against data processing. All you need to do is send an e-mail to the address given above.

The server log files with the above-mentioned data are automatically deleted after 15 days. We reserve the right to store the server log files for longer if there are facts that suggest unauthorised access (such as an attempt at hacking or a so-called DOS attack).

What is an IP address
Every device (e.g. smartphone, tablet, PC) that is connected to the Internet is assigned an IP address. Which IP address this is depends on the Internet access via which your device is currently connected to the Internet. It may be the IP address assigned to you by your Internet provider, for example if you are connected to the Internet at home via your Wi-Fi. However, it can also be an IP address assigned to you by your mobile phone provider or the IP address of a provider of a public or private Wi-Fi or other Internet access. In its currently most common form (IPv4), the IP address consists of four blocks of numbers separated by dots. As a private user, you will not usually use a constant IP address, as this will only be assigned to you temporarily by your provider (so-called ‘dynamic IP address’). In the case of a permanently assigned IP address (so-called ‘static IP address’), it is in principle possible to clearly assign user data via this feature. Except for the purpose of tracking unauthorised access to our website, we do not use this data on a personal basis, but only evaluate on an anonymised basis which of our websites are favoured, how many visits are made daily and the like.

Contact options on the website
Due to legal regulations, the website contains information that enables quick electronic contact to our company and direct communication with us, which also includes a general address for so-called electronic mail (e-mail address). If you contact the controller by e-mail or via a contact form, the personal data you provide will be stored automatically. Such personal data transmitted by you to the controller on a voluntary basis will be stored for the purposes of processing or contacting you. This personal data will not be passed on to third parties.

The information provided when contacting us is processed on the basis of Art. 6 para. 1 and lit. f GDPR. This authorisation permits the processing of personal data within the scope of the ‘legitimate interest’ of the controller, unless your fundamental rights, freedoms or interests prevail. Our legitimate interest lies in processing the contact. You can object to this data processing at any time if there are reasons relating to your particular situation that speak against data processing. All you need to do is send an e-mail to the address given above.

The personal data stored in the course of contacting us will be deleted once the matter associated with the contact has been fully clarified and it is not to be expected that the specific contact will be relevant again in the future.

Google Analytics
The data controller has integrated the Google Analytics component (with anonymisation function) on this website. Google Analytics is a web analytics service. Web analysis is the collection, collation and evaluation of data about the behaviour of visitors to websites. Among other things, a web analysis service collects data about the website from which you came to a website (so-called referrer), which subpages of the website were accessed or how often and for how long a subpage was viewed. Web analysis is mainly used to optimise a website and to analyse the costs and benefits of internet advertising.

The operating company of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

The data controller uses the addition ‘_gat._anonymiseIp’ for web analysis via Google Analytics. By means of this addition, the IP address of your Internet connection is shortened and anonymised by Google if our website is accessed from a member state of the European Union or from another state party to the Agreement on the European Economic Area.

The purpose of the Google Analytics component is to analyse the flow of visitors to our website. Among other things, Google uses the data and information obtained to analyse the use of our website, to compile online reports for us that show the activities on our website, and to provide other services in connection with the use of our website.

Google Analytics places a cookie on your end device. What cookies are has already been explained above.
We base the processing of personal data by Google Analytics on Art. 6 para. 1 lit. f GDPR. This authorisation allows the processing of personal data within the scope of the ‘legitimate interest’ of the controller, unless your fundamental rights, freedoms or interests prevail. Our legitimate interest lies in analysing the use of our website. You have the option of preventing the aforementioned cookies from being stored on your computer. To do this, you must make a corresponding setting in your Internet browser. However, you may then only be able to use our website to a limited extent. You can prevent Google from collecting, sending and processing your data and your IP address. To do this, you can download and install a plugin for your internet browser. This plugin is available at the following link:
Browser-Add-on zur Deaktivierung von Google Analytics

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent the future collection of your data when you visit this website: Deactivate Google Analytics

Further information on terms of use and data protection can be found at
http://www.google.com/analytics/terms/de.html bzw. unter https://www.google.de/intl/de/policies/.

Application and use of Google AdWords
The data controller has integrated Google AdWords on this website. Google AdWords is an internet advertising service that allows advertisers to place adverts in Google’s search engine results as well as in the Google advertising network. Google AdWords allows an advertiser to specify certain keywords in advance, which are used to display an advert in Google’s search engine results only when the user uses the search engine to retrieve a keyword-relevant search result. In the Google advertising network, the adverts are distributed on relevant websites using an automatic algorithm and taking into account the previously defined keywords.

The operating company of the Google AdWords services is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

The purpose of Google AdWords is to advertise our website by displaying interest-relevant adverts on the websites of third-party companies and in the search engine results of the Google search engine and by displaying third-party adverts on our website.

If you reach our website via a Google advert, a so-called conversion cookie is stored on your end device by Google. What cookies are has already been explained above. A conversion cookie loses its validity after thirty days and is not used to identify you. If the cookie has not yet expired, the conversion cookie is used to track whether certain sub-pages, such as the shopping basket from an online shop system, have been accessed on our website. The conversion cookie enables both us and Google to track whether you have reached our website via an AdWords ad and generated sales, i.e. completed or cancelled a purchase.

The data and information collected through the use of the conversion cookie is used by Google to compile visit statistics for our website. These visit statistics are in turn used by us to determine the total number of users who were referred to us via AdWords ads, i.e. to determine the success or failure of the respective AdWords ad and to optimise our AdWords ads for the future. Neither our company nor other Google AdWords advertisers receive information from Google that could be used to identify you.

We base the processing of personal data by Google AdWords on Art. 6 para. 1 lit. f GDPR. This authorisation allows the processing of personal data in the context of the ‘legitimate interest’ of the controller, unless your fundamental rights, freedoms or interests prevail. Our legitimate interest lies in the personalised display of targeted advertising and the statistical analysis of the effectiveness of advertising (e.g. determining how many clicks on an advertising banner have led to a purchase on our website).

You can prevent the setting of cookies by our website at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. In addition, a cookie already set by Google AdWords can be deleted at any time via the Internet browser or other software programmes.

It is also possible to object to interest-based advertising by Google. To do this, you must click on the following link from each of the Internet browsers you use www.google.de/settings/ads aufrufen und dort die gewünschten Einstellungen vornehmen.

Further information and the applicable data protection provisions of Google may be retrieved under
https://www.google.de/intl/de/policies/privacy/ abgerufen werden.

CCM19 Cookietool

Our website uses the cookie consent technology of CCM19 Cookie to obtain your consent to the storage of certain cookies in your browser and to document this in compliance with data protection regulations. The provider of this technology is Papoo Software & Media GmbH – Dr Carsten Euwens. Bornschein, Auguststr. 4, 53229 Bonn (hereinafter referred to as CCM19).
When you enter our website, a CCM19 cookie is stored in your browser, in which the consents you have given or the revocation of these consents are stored. This data is not passed on to CCM19.
The data collected will be stored until you ask us to delete it or delete the CCM19 cookie yourself or until the purpose for storing the data no longer applies. Mandatory statutory retention periods remain unaffected.
CCM19 cookie consent technology is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 para. 1 sentence 1 lit. c GDPR.

Stand 04/2025